/* ═══════════════════════════════════════════════
   Generico Lead Chat — Widget v2.0
   Neutral Dark/Slate Design
   ═══════════════════════════════════════════════ */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');

:root {
    --gen-font: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    --gen-font-size: 13px;
    --gen-primary: #111827;
    --gen-accent: #374151;
    --gen-accent-light: #6b7280;
    --gen-accent-glow: rgba(55, 65, 81, .12);
    --gen-bg: #f9fafb;
    --gen-surface: #ffffff;
    --gen-border: #e5e7eb;
    --gen-text: #111827;
    --gen-text-sec: #6b7280;
    --gen-text-secondary: #6b7280;
    --gen-text-muted: #9ca3af;
    --gen-bubble-user: #374151;
    --gen-button: #374151;
    --gen-radius: 20px;
    --gen-radius-sm: 12px;
    --gen-shadow: 0 20px 60px rgba(0, 0, 0, .15);
    --gen-width: 400px;
    --gen-max-height: 620px;
}

/* Reset - prevent theme interference */
.gen-widget *,
.gen-widget *::before,
.gen-widget *::after,
.gen-oq *,
.gen-oq *::before,
.gen-oq *::after {
    box-sizing: border-box;
}

/* ═══ ONLINE QUOTE TAB ═══ */
.gen-oq {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 99990;
    display: none;
    align-items: center;
    gap: 0;
    cursor: pointer;
    border-radius: 50px;
    background: var(--gen-surface);
    box-shadow: 0 4px 20px rgba(0, 0, 0, .12), 0 0 0 1px rgba(0, 0, 0, .04);
    transition: all .3s cubic-bezier(.4, 0, .2, 1);
    font-family: var(--gen-font);
    overflow: hidden;
}

.gen-oq.is-ready {
    display: flex;
    animation: genTabIn .5s cubic-bezier(.16, 1, .3, 1) forwards;
}

.gen-oq.is-open {
    display: none !important;
}

@keyframes genTabIn {
    from {
        opacity: 0;
        transform: translateY(20px) scale(.9);
    }

    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

.gen-oq:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 32px rgba(0, 0, 0, .16), 0 0 0 1px rgba(55, 65, 81, .12);
}

.gen-oq-avatar {
    width: 48px;
    height: 48px;
    min-width: 48px;
    border-radius: 50%;
    overflow: hidden;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
}

.gen-oq-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.gen-oq-avatar-fallback {
    width: 100%;
    height: 100%;
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    display: flex;
    align-items: center;
    justify-content: center;
}

.gen-oq-avatar-fallback svg {
    width: 22px;
    height: 22px;
    stroke: #fff;
    fill: none;
    stroke-width: 2;
}

.gen-oq-label {
    padding: 0 18px 0 10px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.gen-oq-text {
    font-size: 13px;
    font-weight: 700;
    color: var(--gen-text);
    white-space: nowrap;
    letter-spacing: -.01em;
}

.gen-oq-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #22c55e;
    box-shadow: 0 0 0 2px var(--gen-surface), 0 0 6px rgba(34, 197, 94, .4);
    animation: genPulseDot 2s infinite;
    flex-shrink: 0;
}

@keyframes genPulseDot {

    0%,
    100% {
        box-shadow: 0 0 0 2px var(--gen-surface), 0 0 6px rgba(34, 197, 94, .4);
    }

    50% {
        box-shadow: 0 0 0 2px var(--gen-surface), 0 0 12px rgba(34, 197, 94, .6);
    }
}

/* ═══ WIDGET ═══ */
.gen-widget {
    position: fixed;
    bottom: 90px;
    right: 24px;
    z-index: 99991;
    width: var(--gen-width, 400px);
    max-height: var(--gen-max-height, 620px);
    border-radius: var(--gen-radius);
    background: var(--gen-bg);
    box-shadow: var(--gen-shadow);
    display: none;
    flex-direction: column;
    overflow: hidden;
    font-family: var(--gen-font);
    font-size: var(--gen-font-size, 13px);
    border: 1px solid rgba(255, 255, 255, .2);
}

.gen-widget.is-visible {
    display: flex;
    animation: genSlideUp .4s cubic-bezier(.16, 1, .3, 1);
}

.gen-widget.is-hidden {
    display: none;
}

@keyframes genSlideUp {
    from {
        opacity: 0;
        transform: translateY(24px) scale(.95);
    }

    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

/* ═══ HEADER ═══ */
.gen-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    background: linear-gradient(135deg, var(--gen-primary), #1e293b);
    color: #fff;
    position: relative;
    overflow: hidden;
}

.gen-header::after {
    content: '';
    position: absolute;
    top: -50%;
    right: -20%;
    width: 120px;
    height: 120px;
    background: radial-gradient(circle, var(--gen-accent-glow), transparent 70%);
    border-radius: 50%;
    pointer-events: none;
}

.gen-header-left {
    display: flex;
    align-items: center;
    gap: 12px;
    z-index: 1;
}

.gen-header-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    object-fit: cover;
    border: 2px solid rgba(255, 255, 255, .2);
    flex-shrink: 0;
}

.gen-header-avatar-placeholder {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    border: 2px solid rgba(255, 255, 255, .2);
}

.gen-header-avatar-placeholder svg {
    width: 18px;
    height: 18px;
    stroke: #fff;
    fill: none;
    stroke-width: 2;
}

.gen-header-info {}

.gen-header-title {
    font-size: 14px;
    font-weight: 700;
    letter-spacing: -.02em;
}

.gen-header-status {
    font-size: 10px;
    color: rgba(255, 255, 255, .6);
    display: flex;
    align-items: center;
    gap: 4px;
    margin-top: 1px;
}

.gen-header-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #34d399;
    animation: genPulse 2s infinite;
}

@keyframes genPulse {

    0%,
    100% {
        opacity: 1;
    }

    50% {
        opacity: .5;
    }
}

.gen-header-actions {
    display: flex;
    gap: 4px;
    z-index: 1;
}

.gen-header-btn {
    width: 32px;
    height: 32px;
    border: none;
    cursor: pointer;
    background: rgba(255, 255, 255, .08);
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background .2s;
}

.gen-header-btn:hover {
    background: rgba(255, 255, 255, .16);
}

.gen-header-btn svg {
    width: 16px !important;
    height: 16px !important;
    stroke: #ffffff !important;
    fill: none !important;
    stroke-width: 2px !important;
    display: inline-block !important;
}

/* ═══ BODY ═══ */
.gen-body {
    flex: 1;
    overflow-y: auto;
    overflow-x: hidden;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 12px;
    scroll-behavior: smooth;
    min-height: 120px;
}

.gen-body::-webkit-scrollbar {
    width: 3px;
}

.gen-body::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 4px;
}

/* ═══ MESSAGES ═══ */
.gen-msg-row {
    display: flex;
    gap: 10px;
    align-items: flex-end;
    animation: genFadeMsg .35s ease;
    width: 100%;
    max-width: 100%;
    min-width: 0;
}

.gen-msg-row-bot {
    justify-content: flex-start;
}

.gen-msg-row-usr {
    justify-content: flex-end;
    flex-direction: row-reverse;
}

/* Ensure user bubble is always pushed to the right */
.gen-msg-row-usr .gen-msg {
    margin-left: auto;
    text-align: left;
}

@keyframes genFadeMsg {
    from {
        opacity: 0;
        transform: translateY(10px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.gen-msg-avatar {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    object-fit: cover;
    flex-shrink: 0;
    border: 1.5px solid var(--gen-border);
}

.gen-msg-avatar-placeholder {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.gen-msg-avatar-placeholder svg {
    width: 14px;
    height: 14px;
    stroke: #fff;
    fill: none;
    stroke-width: 2;
}

.gen-msg {
    max-width: 85%;
    padding: 12px 16px;
    font-size: 13px;
    line-height: 1.6;
    word-break: break-word;
    overflow-wrap: anywhere;
    min-width: 40px;
    box-sizing: border-box;
}

.gen-msg-bot {
    background: var(--gen-surface);
    color: var(--gen-text);
    border-radius: 4px 16px 16px 16px;
    border: 1px solid var(--gen-border);
    box-shadow: 0 1px 3px rgba(0, 0, 0, .04);
}

.gen-msg-usr {
    background: linear-gradient(135deg, var(--gen-bubble-user), var(--gen-accent-light));
    color: #fff;
    border-radius: 16px 4px 16px 16px;
    box-shadow: 0 2px 8px rgba(55, 65, 81, .15);
}

/* ═══ TYPING ═══ */
.gen-typing {
    display: flex;
    gap: 5px;
    padding: 14px 18px;
    align-self: flex-start;
}

.gen-typing span {
    width: 7px;
    height: 7px;
    background: var(--gen-accent);
    border-radius: 50%;
    animation: genBounce 1.4s infinite ease-in-out both;
}

.gen-typing span:nth-child(1) {
    animation-delay: -.32s;
}

.gen-typing span:nth-child(2) {
    animation-delay: -.16s;
}

@keyframes genBounce {

    0%,
    80%,
    100% {
        transform: scale(0);
    }

    40% {
        transform: scale(1);
    }
}

/* ═══ SERVICE CARDS ═══ */
.gen-services {
    display: flex;
    flex-direction: column;
    gap: 6px;
    width: 100%;
}

.gen-svc-card {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 12px;
    background: var(--gen-surface);
    border: 1.5px solid var(--gen-border);
    border-radius: var(--gen-radius-sm);
    cursor: pointer;
    transition: all .25s cubic-bezier(.4, 0, .2, 1);
}

.gen-svc-card:hover {
    border-color: var(--gen-accent);
    background: #f3f4f6;
    transform: translateX(4px);
    box-shadow: 0 3px 10px rgba(55, 65, 81, .08);
}

.gen-svc-icon {
    width: 32px;
    height: 32px;
    min-width: 32px;
    background: var(--gen-accent-glow);
    border-radius: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.gen-svc-icon svg {
    width: 15px;
    height: 15px;
    stroke: var(--gen-accent);
    fill: none;
    stroke-width: 2;
}

.gen-svc-info {
    flex: 1;
}

.gen-svc-name {
    font-size: 12px;
    font-weight: 700;
    color: var(--gen-text);
}

.gen-svc-desc {
    font-size: 10px;
    color: var(--gen-text-muted);
    margin-top: 1px;
}

/* ═══ CHIPS ═══ */
.gen-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.gen-chip {
    padding: 10px 20px;
    background: var(--gen-surface);
    border: 1.5px solid var(--gen-border);
    border-radius: 28px;
    font-size: 13px;
    font-weight: 600;
    color: var(--gen-text);
    cursor: pointer;
    font-family: var(--gen-font);
    transition: all .2s;
}

.gen-chip:hover {
    border-color: var(--gen-accent);
    color: var(--gen-accent);
    background: #f3f4f6;
    box-shadow: 0 2px 8px rgba(55, 65, 81, .08);
}

/* ═══ INPUTS ═══ */
.gen-input-wrap {
    display: flex;
    gap: 8px;
    width: 100%;
    min-width: 0;
    box-sizing: border-box;
}

.gen-input {
    flex: 1;
    padding: 11px 16px;
    font-size: 13px;
    border: 1.5px solid var(--gen-border);
    border-radius: var(--gen-radius-sm);
    font-family: var(--gen-font);
    color: var(--gen-text);
    background: var(--gen-surface);
    outline: none;
    transition: border-color .2s, box-shadow .2s;
    box-sizing: border-box;
    min-width: 0;
}

.gen-input:focus {
    border-color: var(--gen-accent);
    box-shadow: 0 0 0 3px var(--gen-accent-glow);
}

.gen-textarea {
    width: 100%;
    min-height: 72px;
    padding: 11px 16px;
    font-size: 13px;
    border: 1.5px solid var(--gen-border);
    border-radius: var(--gen-radius-sm);
    font-family: var(--gen-font);
    color: var(--gen-text);
    background: var(--gen-surface);
    outline: none;
    resize: vertical;
    transition: border-color .2s, box-shadow .2s;
    box-sizing: border-box;
}

.gen-textarea:focus {
    border-color: var(--gen-accent);
    box-shadow: 0 0 0 3px var(--gen-accent-glow);
}

.gen-submit-btn {
    padding: 11px 20px;
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    color: #fff;
    border: none;
    border-radius: var(--gen-radius-sm);
    cursor: pointer;
    font-family: var(--gen-font);
    font-size: 13px;
    font-weight: 700;
    transition: all .2s;
    white-space: nowrap;
    box-shadow: 0 2px 8px rgba(55, 65, 81, .15);
}

.gen-submit-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 14px rgba(55, 65, 81, .2);
}

/* ═══ DATE/TIME ═══ */
.gen-dt-wrap {
    display: flex;
    flex-direction: column;
    gap: 10px;
    width: 100%;
    background: var(--gen-surface);
    border: 1.5px solid var(--gen-border);
    border-radius: var(--gen-radius-sm);
    padding: 16px;
}

.gen-dt-row {
    display: flex;
    gap: 10px;
    align-items: center;
}

.gen-dt-label {
    font-size: 11px;
    font-weight: 700;
    color: var(--gen-text-secondary);
    text-transform: uppercase;
    letter-spacing: .6px;
    min-width: 50px;
}

.gen-dt-input {
    flex: 1;
    padding: 9px 12px;
    font-size: 13px;
    border: 1.5px solid var(--gen-border);
    border-radius: 10px;
    font-family: var(--gen-font);
    color: var(--gen-text);
    background: var(--gen-surface);
    outline: none;
}

.gen-dt-input:focus {
    border-color: var(--gen-accent);
    box-shadow: 0 0 0 3px var(--gen-accent-glow);
}

.gen-dt-submit {
    width: 100%;
    padding: 11px;
    margin-top: 4px;
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    color: #fff;
    border: none;
    border-radius: 10px;
    font-size: 13px;
    font-weight: 700;
    cursor: pointer;
    font-family: var(--gen-font);
    transition: all .2s;
}

.gen-dt-submit:hover {
    box-shadow: 0 4px 14px rgba(55, 65, 81, .2);
}

/* ═══ COUNTER ═══ */
.gen-counter {
    display: flex;
    align-items: center;
    gap: 16px;
    background: var(--gen-surface);
    border: 1.5px solid var(--gen-border);
    border-radius: var(--gen-radius-sm);
    padding: 12px 16px;
}

.gen-counter-btn {
    width: 36px;
    height: 36px;
    border: 1.5px solid var(--gen-border);
    border-radius: 10px;
    background: var(--gen-surface);
    cursor: pointer;
    font-size: 18px;
    font-weight: 700;
    color: var(--gen-text);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all .15s;
    font-family: var(--gen-font);
}

.gen-counter-btn:hover {
    border-color: var(--gen-accent);
    color: var(--gen-accent);
    background: #f3f4f6;
}

.gen-counter-val {
    font-size: 22px;
    font-weight: 800;
    min-width: 30px;
    text-align: center;
    color: var(--gen-text);
}

.gen-counter-submit {
    margin-left: auto;
}

/* ═══ SUCCESS ═══ */
.gen-success {
    text-align: center;
    padding: 24px 12px;
    animation: genFadeMsg .4s ease;
}

.gen-success-icon {
    width: 60px;
    height: 60px;
    margin: 0 auto 16px;
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 8px 24px rgba(55, 65, 81, .2);
}

.gen-success-icon svg {
    width: 30px;
    height: 30px;
    stroke: #fff;
    fill: none;
    stroke-width: 2.5;
}

.gen-success h3 {
    font-size: 17px;
    font-weight: 800;
    margin-bottom: 6px;
    color: var(--gen-text);
}

.gen-success p {
    font-size: 12px;
    color: var(--gen-text-secondary);
    margin-bottom: 4px;
}

.gen-success-actions {
    display: flex;
    gap: 8px;
    justify-content: center;
    margin-top: 14px;
}

.gen-success-btn {
    padding: 10px 20px;
    border-radius: 10px;
    font-size: 12px;
    font-weight: 700;
    cursor: pointer;
    font-family: var(--gen-font);
    text-decoration: none;
    transition: all .2s;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    border: none;
}

.gen-success-btn-primary {
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    color: #fff;
    box-shadow: 0 2px 8px rgba(55, 65, 81, .15);
}

/* ═══ TRUST ═══ */
.gen-trust {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 16px;
    background: var(--gen-surface);
    border: 1.5px solid var(--gen-border);
    border-radius: var(--gen-radius-sm);
    margin-top: 6px;
}

.gen-trust-rating {
    font-size: 24px;
    font-weight: 800;
    color: var(--gen-text);
}

.gen-trust-stars {
    color: #f59e0b;
    font-size: 14px;
    letter-spacing: 1px;
}

.gen-trust-count {
    font-size: 11px;
    color: var(--gen-text-muted);
}

.gen-trust-g {
    margin-left: auto;
    font-size: 22px;
    font-weight: 800;
    color: #4285f4;
}

/* ═══ PRODUCT CARDS ═══ */
.gen-products {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 8px;
    width: 100%;
}

.gen-product-card {
    background: var(--gen-surface);
    border: 1.5px solid var(--gen-border);
    border-radius: var(--gen-radius-sm);
    overflow: hidden;
    transition: all .25s;
    cursor: pointer;
}

.gen-product-card:hover {
    border-color: var(--gen-accent);
    box-shadow: 0 4px 16px rgba(55, 65, 81, .08);
    transform: translateY(-2px);
}

.gen-product-img {
    background: linear-gradient(135deg, #f1f5f9, #e2e8f0);
    overflow: hidden;
}

.gen-product-img img {
    width: 100%;
    height: 100px;
    object-fit: cover;
    display: block;
    transition: transform .3s;
}

.gen-product-card:hover .gen-product-img img {
    transform: scale(1.05);
}

.gen-product-body {
    padding: 10px 12px;
}

.gen-product-name {
    font-size: 12px;
    font-weight: 700;
    color: var(--gen-text);
    margin-bottom: 2px;
}

.gen-product-cat {
    font-size: 9px;
    font-weight: 700;
    color: var(--gen-accent);
    text-transform: uppercase;
    letter-spacing: .5px;
    margin-bottom: 4px;
}

.gen-product-price {
    font-size: 16px;
    font-weight: 800;
    color: var(--gen-accent);
    margin-bottom: 4px;
}

.gen-product-desc {
    font-size: 10px;
    color: var(--gen-text-muted);
    line-height: 1.4;
    margin-bottom: 6px;
}

.gen-product-btn {
    width: 100%;
    padding: 7px;
    font-size: 11px;
    font-weight: 700;
    background: linear-gradient(135deg, var(--gen-accent), var(--gen-accent-light));
    color: #fff;
    border: none;
    border-radius: 8px;
    cursor: pointer;
    font-family: var(--gen-font);
    text-transform: uppercase;
    letter-spacing: .5px;
    transition: all .2s;
}

.gen-product-btn:hover {
    box-shadow: 0 4px 12px rgba(55, 65, 81, .2);
}

/* ═══ RESPONSIVE ═══ */
@media (max-width: 480px) {
    .gen-widget {
        width: calc(100vw - 16px);
        right: 8px;
        bottom: 8px;
        max-height: calc(100vh - 80px);
    }

    .gen-oq {
        bottom: 16px;
        right: 16px;
    }

    .gen-oq-avatar {
        width: 42px;
        height: 42px;
        min-width: 42px;
    }

    .gen-oq-text {
        font-size: 12px;
    }

    .gen-products {
        grid-template-columns: 1fr 1fr;
        gap: 6px;
    }
}